Employee Care
Some firms make their employees work late in order to generate more profit for the company; however, stress from work overload harms both the bodies and minds of the workers. Although working overtime does not affect a person’s health within a short period of time, but if one does not pay attention to it, the stress may affect the health condition and working ability of a person in the long run.
Aside from delicacy and quality, Hsin Tung Yang also sets great value of hospitality. These core values not only apply to the consumers, but Hsin Tung Yang also treats their employees the same as the consumers. For example, they provide lunch for the employees at the factory of Dayuan, Taoyuan. The section manager, Mr. Chiang, said there are approximately 80 foreign workers in the factory, so they built soccer and basketball fields especially for them. Also, there is an annual domestic travel within Taiwan for employees paid by the firm. If the employees want to have a trip overseas, Hsin Tung Yang also subsidizes the expense of their trip. We learned how Hsin Tung Yang takes care of their employees by these acts. The vice general manager also stated that if Hsin Tung Yang had a hard time managing a particular store and they had to close it down, they would think about the employees first. They evaluate employees’ income for each family, or they look for other jobs for them. The profit of the business is their last concern. Also, if they had to close down the store, they usually would transfer the employees to other stores or arrange other jobs for them.
The most important asset of a firm is not its chairman or the president, but it is all the employees. The easiest and the most efficient way to keep the employees is to take good care of them and make them a part of the firm. Therefore, the team is able to work well together. The general manager, Mr. Liang; the manager of Airport Operations Department, Mrs. Chen; the manager of the first store, Mrs. Wang; the factory section manager, Mr. Chiang and one out of eight employees of Hsin Tung Yang have all worked in Hsin Tung Yang for over 20 years. We learned the great value of hospitality at Hsin Tung Yang by learning how they take good care of their employees.
These care measures for employees set by the firm help earn the loyalty of all their employees; furthermore, it also enhances the development of Hsin Tung Yang, which is the best investment of sustainable operation of a firm. Hsin Tung Yang has achieved what others firms are not able to achieve, which is making the employees a part of their big family that is filled with happiness!
By Stan