Branch Visit.Services.Front Kitchen.Back KitchenCentral Kitchen.Dressing Up.Quality Control Departmen.Food Processingt.Super Refrigerator.VIP Steam Room● Surveys● Kang Chiao.Ci-Sain Elementary SchoolCompetition Analysis.SWOT AnalysisKang Chiao
1.Samples 345 people completed our survey, 29.3% are fourth graders, 34.8% are fifth graders, 35.9% are sixth graders. 2.Percentages of Customers 65.22% of people have eaten in Din Tai Fung. In fourth grade about 1 of 3 have eaten or heard Din Tai Fung. We can see that Din Tai Fung’s fame increases fast in 5th grade. Also, the difference between people who’s heard Din Tai Fung and eaten Din Tai Fung during 4th grade is about 3%, but in 5th grade, it’s about 20%. We can see that the word of mouth spread very fast during 5th grade. 3.Frequency of Customers 29% of our samples often eat at Din Tai Fung. 4.Satisfaction in Cuisines 94.5% of all samples like Din Tai Fung’s cuisines. 5.Satisfaction in Services 93.8% of all samples like Din Tai Fung’s service. 6.Satisfaction in Environment 93.2% of all samples like the environment. 7.Favorite Dishes Din Tai Fung’s famous steamed pork dumplings is still top and chicken stock and fried rice comes in second. 8.Suggestions 89.2% of our samples think Din Tai Fung has nothing that needs improvement. Major Suggestions:
Alex |