Discipleship

        When people talk about Din Tai Fung, most of the people will simply mention dumplings. On the other hand, Din Tai Fung always provides the best service to customers at the same time. These serving skills and thoughtful ideas have been passed from one generation to another. In the following paragraphs, I would like to talk about the discipleship in Din Tai Fung.

      People do not need a good educational background or a lot of working experiences to work in Din Tai Fung. The only thing Din Tai Fung cares about is the professional development and training after staffs enter the company. Discipleship is an efficient system to assist new staffs to get on track soon at work.

      They arrange a mentor to each new staff. The mentor and the new staff have to work together all the time. If the new staff has any problems, the mentor is able to provide immediate assistance.

      Every day, the new staff needs to write a work log about what happened at work and what he/she had learned from the mentor. The mentor checks the log and gives a grade. Also, the mentor provides comments and suggestions to the new staff in order to improve his/her professional skills. The discipleship will be practiced for three months. After three months, the mentor is responsible for evaluating if the new staff is qualified for working in Din Tai Fung.

      Generally speaking, a waiter or waitress needs to have the discipleship for 3 months, and then he/she is allowed to work individually. However, he or she needs to be trained for 2 years to be familiar with all serving skills. In the front kitchen, it is more difficult to work individually because the food preparation process is more complicated. The new staff in the front kitchen needs to pass a test in order to learn the next step. It’s not easy to be an expert worker in Din Tai Fung.

                                                                                                                               Evangeline


     A Newbie works with an experienced worker. He can always ask him about his problems.
〈Team Din Tai FUN 〉