Sincerity

        If you have been to Din Tai Fung, you would have experience the wonderful service. The staffs always have sincere and kind smile on their faces. How do they do it? Let me answer all of your question!

      In Din Tai Fung, "smile" is a basic requirement for the staffs. They need to practice smiling for 30 seconds every day before they start to work. If they are too shy to smile, they will be asked to practice smiling with a mirror and make pleasing smiles for 30 seconds. Then, they shout loudly , "Always remember to smile!", "Provide high quality service!" In fact, this daily practice helps the staffs to remember to give customers friendly smiles.

      How can staffs always keep a sweet smile on their faces? When they meet each other, they "smile" to greet. If they don’t smile, the manager will figure out the reason why they are unhappy. Maybe they are too tired, or they haven’t had a vacation for a long time. This comfortable, peaceful, and warm working place makes them smile from their hearts.

      Beside fresh and healthy food, a friendly and thoughtful service is another important reason to attract customers. "Sincere smiling" is one of the reasons that make Din Tai Fung successful and famous in the world.

                                                                                                                     Evangeline

In Din Tai Fung, "smile" is a basic requirement for the staffs.〈Team Din Tai FUN 〉