The first store was founded in 1978 which heralded the chain store model of operation. Employees shared in the company's growth through “entrepreneurship” which was gradually institutionalized as the company's system, and this also assisted lower-level hairdressers in turning around their fortune. When the company first invited employees for stock ownership, many employees were dubious until the company made money and they got their share of dividends; then employees began to trust the sincerity of Mr. Lai. This has also earned him more respect. |
