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The Concept of Operation for
the Rapid Transit |
•The
services are all customer-oriented. We hope to provide a safe,
comfortable and disability-free transportation for the people.
•The trains operation is controlled by the central computer system.
There is no delay and no traffic lights. The trains run on a fixed
schedule. Headway between trains is short, so it is not necessary
for the passengers spending much time waiting the train. |
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For Women |
《Safety
Measures for Female Passengers》
In
order to assure the safety of female passengers, the Rapid Transit
have adopted the following measures:
•Notation
System
In the
waiting area for female passengers, there are consistent, readable
and colored notations. They are special signs for waiting, emergency
help button and intercom.
The spatial design
(1) easy to view
(2)
no dead space in the public space
(3) proper lighting
•Surveillance
system
Surveillance
cameras are installed in the areas that supervising staff may not
watch easily and images are sent and viewed in the information desk
and control center.
•Disability-free
measures
The disability free designs help the disabled, pregnant women and
people with strollers.
•Nighttime
waiting area for women
When
the help button is pressed, the surveillance camera will shoot the
area and images will be video taped. The alarm in the information
desk and the waiting area will sound loudly. The staff will try to
control the situation and broadcast warning
messages.
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For the Disabled |
《Disability-free
Facilities》
For
the visually impaired, disabled and elderly, Kaohsiung Rapid Transit
Company tries its best to provide safe and convenient transportation
services. Disability -free facilities inside or outside of the
stations, platforms and cars are well designed.
．Outside
the stations
Signs
are installed beside the barrier-free path outside stations, leading
people with disabilities to use ramps to the entrance or elevator.
Guide Pass for the Blind. Ramps are installed for people with
disabilities to enter the station safely.
．Inside
the stations
(1)
For the safety of the visually impaired, disabled, elderly or
temporarily encumbered (people with heavy baggage, strollers etc.),
elevators are provided in all stations in both the concourse and
passenger areas.
(2) Signs for disability-free facilities are placed in front
of the information desk, people can find assistances easily.
(3) Every station has at least one automatic ticket vending
machine set at wheelchair height and close to the entrance from the
disability-free elevator.
(4) Dedicated cubicles, urinals and washbasins are installed
in the toilets for the use of disabled and mobility-impaired
passengers.
(5) At least one payphone for use by the disabled or
wheelchair passengers is facilitated in the public area. Stickers of
signs can be found on the payphone.
(6) Stickers of signs of a wheelchair direct the disabled
from the elevators to the platform. Signs are also placed on the
pathway on the platform for the disabled to recognize the entrance
door.
．Safety
Facilities-Car
Although
passengers in wheelchairs may board the train from any door,
boarding from the lead carriage( the first and fourth door) is
recommended safety and better services, Spaces for wheelchairs are
located at both ends of train behind the driver’s compartment with
handrails. Signs outside the train indicate wheelchair spaces inside
the train. |
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For the Visually or Aural
Disabled
|
1.
For the visually disabled, there is
barrier-free path
outside stations. The route goes:
Outside the station – Elevator – Mail Hall – Information Desk and
Disability-free Gates - Elevators
2. The tap is
heat sensitive.
3.
Signs are installed in the main passageways
direct disabled passengers to elevators that provide access to
the station and the platforms.
Updates hearing
impaired and other passengers on Metro related news. In the event of
emergency, the display system will also provide constant updates.
4.
Indicator lights for the hearing impaired are located on the
concourse and platform levels of Taipei Main Station. In case of
emergency, the light will keep flashing to
remind hearing impaired passengers to leave the station immediately.
5.
Destination indicator, station indicator
and train route indicator are provided in the elevators. |
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